Triage Nurses Workbook

The self-study workbook and accompanying audio and video documents present a variety of scenarios based on typical situations involving triage nurses and clients. Language learners who view the videos, listen to the audio exercises and complete the workbook exercises will learn to use appropriate English terms in order to do the following:

• assess problems quickly in English while reassuring patients;

• take a brief history of patients’ complaints;

• ask questions to identify symptoms;

• explain what they are doing;

• ask more specific follow-up questions to complete medical histories;

• deal with anxious, shy or uncommunicative patients.