Japanese immigrants in Québec: Experience of health information access during the COVID-19 pandemic

Our study seeks to understand the effect of language on the dissemination of critical pandemic public health information in the Japanese immigrant community in Québec. As this group is not the only small community struggling with linguistic barriers on information access, the current study can serve as a model for investigating similar kinds of questions in other small linguistic minority communities. We first explore information access patterns of first generation, Québec-dwelling Japanese immigrants during the pandemic. We will document the community’s perceived limitations in their access and whether they experienced inconsistences and conflicting information between news sources in different languages. Secondly, we test if and how language proficiency prevented Japanese immigrants from accessing local COVID-related information (Canada and Québec), in English and in French. Finally, we will investigate the mental health and behavioural impacts of having limited Canadian COVID-19 information on this community.

Examining and Providing Access to Health Care Services to Official Language Minority Anglophone Caregivers and Their Minimally Verbal Children with Autism

For this proposal, I aim to; (1a) Examine access to English health services, in particular autism intervention and support services in Québec, as experienced by English-speaking (ES) caregivers and their minimally-verbal (MV) child with autism and (1b) Compare access to English autism health services between ES families residing in Québec versus the rest of Canada and (2) provide a free parent-coaching intervention aimed at increasing the child’s ability to communicate using non-spoken methods to ES caregivers and their MV child with autism. This proposal’s objectives 1 and 2 above will be completed within scope of my larger dissertation project that seeks to develop, test, and compare the effectiveness of a novel non spoken communication intervention for MV children with autism, delivered via telehealth, with that of a control intervention from the community. If effective, this model could broaden the options for service provision to this underserved group.

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Outputs:

• MacDonald. A. (February 2021). Potential Healthcare Access Barriers for English Speaking People with Autism in Québec [Virtual presentation]. Institute for Health and Social Policy’s Graduate Award Program

Facilitators and Barriers to Equitable Healthcare Delivery for Linguistic Minorities: A Qualitative Pilot Study of Healthcare Professionals in Montreal, Quebec, Canada

Objectives/Research Questions: 1) What do healthcare professionals perceive as barriers to healthcare access/delivery for linguistic minorities? 2) What resources do healthcare professionals in public and private settings utilize to facilitate healthcare access/delivery for linguistic minority patients?

Methods: This study will be conducted over a period of 6 months using participant snowball sampling. Data gathering will begin with interviews (conversational and guided) with a sample of 10-12 healthcare professionals from different healthcare fields (nursing, speech language pathology, physiotherapy, occupational therapy, and medicine) working in both public and private healthcare settings. With consent, audio recordings and written memos will be taken during the interviews. Data to foster reflexivity will include a detailed record of my own experiences as an upcoming healthcare professional who also identifies as part of the linguistic minority population. Data collection will be recursive, whereby observations will refine interview questions. Healthcare professionals may be invited to participate in a second interview following the initial interview to clarify any emergent questions/observations and ensure accuracy of data interpretations. Data analysis will be ongoing, critical and iterative and will occur in dialogue with relevant critical theories, published evidence, and my supervisory committee.

How Healthcare Professionals’ Communication Style Influences Black Language Minority Health Service Users’ Perceived Acceptability and Satisfaction with Healthcare Access in Quebec and Ontario

Official language minorities face language barriers when it comes to accessing health services but many of them also face racial/cultural barriers.

The healthcare system strives to ensure the health of all people equally regardless of race or language. Health-care workers communicate directly with patients and these interactions play a role in how the patients view the health care system. How the patients view the healthcare system will have implications for how they use it (Penchansky & Thomas, 1981).

The project plans to explore and highlight the importance of patient and healthcare workers communication interactions on perceptions of healthcare access from a self-determination theory perspective. The research could help protect more vulnerable groups by participating in investigations on how to reduce inequalities in healthcare access for visible and language minorities. Do health care workers’ level of language proficiency impact perceived autonomy support and perceived access to health? How do previous experiences with healthcare workers impact subsequent perceived access to health care for black linguistic minorities in Quebec and Ontario? How do race and language combine to make interactions with healthcare workers affect perceptions of autonomy support for black linguistic minorities?

Is the Frustration of Basic Psychological Needs Interacting with Language Barriers in Worsening Health Care Access for Black Young Adults during the COVID-19 Pandemic?

The present 3-wave prospective longitudinal study will examine linguistic and motivational factors that may undermine the readiness of Black young adults to seek access to mental health care during the COVID-19 pandemic year. We will also examine whether the motivational factors interact with linguistic minority status in determining how young adults adapt to the challenges of living through the worst pandemic in a century. More precisely, the main objective is to examine whether double minorities (i.e., Black Quebec Anglophones and Black Ontarian Francophones) experiencing need frustration are less likely to seek help for mental health concerns than are Black Quebec Francophones or Black Ontarian Anglophones.